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Terms of Service

Last updated: March 19, 2026

1. Introduction

Welcome to GrowSM ("we", "our", or "us"). By accessing or using our SMM (Social Media Marketing) panel service at growsm.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Service.

GrowSM is an independent SMM panel platform that provides social media marketing services to resellers and end-users worldwide, with a focus on South Asian, Southeast Asian, and Middle Eastern markets.

2. Service Description

GrowSM provides access to social media marketing services including but not limited to:

  • Social media engagement services (likes, followers, views, etc.)
  • Content promotion and distribution
  • Analytics and reporting tools
  • API access for resellers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

3. Acceptable Use Policy

You agree NOT to use the Service for:

  • Promoting illegal content, hate speech, violence, or discrimination
  • Spamming or unsolicited mass messaging
  • Fraudulent or deceptive activities
  • Violating any third-party intellectual property rights
  • Interfering with or disrupting the Service or servers
  • Attempting to gain unauthorized access to our systems

Violation of this policy may result in immediate account suspension or termination without refund.

4. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your contact information is accurate and up-to-date

We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion.

5. Payment and Refund Policy

5.1 Wallet System: All payments are credited to your GrowSM wallet. Orders are fulfilled by deducting the appropriate amount from your wallet balance.

5.2 Accepted Payment Methods: We accept cryptocurrency payments (USDT) via CryptomePay and other payment methods as displayed on our platform.

5.3 Non-Refundable: Wallet balances and completed orders are generally non-refundable. Refunds may be issued at our sole discretion in cases of:

  • Service delivery failure due to platform error
  • Duplicate charges or billing errors
  • Order cancellation before processing begins

5.4 Service Guarantees: While we strive for 100% delivery, social media platforms may remove delivered engagements. We offer partial refills for certain services as specified in the service description.

6. Service Delivery and Responsibilities

6.1 Delivery Estimates: Delivery speeds listed on our platform are estimates only. Actual delivery times may vary due to service provider availability, social media platform policies, and order volume. Delays do not constitute grounds for a refund unless the order fails to deliver entirely.

6.2 Third-Party Platform Changes: Social media platforms may change their algorithms, policies, or terms of service at any time. Such changes may affect the delivery, retention, or visibility of services purchased through GrowSM. We are not responsible for losses caused by third-party platform changes, including but not limited to follower/like drops, content removal, or account restrictions.

6.3 Auto Refill Policy: Certain services include auto refill for up to 30 days from the order date. Refill is triggered automatically when a drop is detected. Refill does not apply if: (a) the user's profile or content is deleted or made private; (b) the link provided becomes invalid; (c) the drop is caused by the user's own actions.

6.4 User-Submitted Information: You are solely responsible for ensuring the accuracy of all information submitted with your orders, including but not limited to URLs, usernames, and quantities. Orders placed with incorrect information cannot be refunded or reprocessed.

6.5 Service Results Disclaimer: Services provided through GrowSM are for promotional purposes only. Engagement delivered does not represent official endorsement by any social media platform. Results may vary and are not guaranteed to achieve specific business outcomes.

7. Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent or suspicious activity
  • Violation of our Acceptable Use Policy
  • Request from law enforcement or regulatory authorities

Upon termination, your right to use the Service will immediately cease. Wallet balances in terminated accounts are generally forfeited, except where required by law.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWSM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICE.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through a prominent notice on our Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Contact Us

If you have any questions about these Terms, please contact us at:

By using GrowSM, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.